Mr. Bigelow oversees all information technology platforms associated with performing work at Global Ordnance, including database maintenance, National Institute of Standards & Technology (NIST)/Cybersecurity Maturity Model Certification (CMMC) digital compliance, business process automation, Enterprise Resource Planning (ERP), Electronic Data Interchange (EDI), accounting systems, firearm regulation compliance and recordkeeping automation, new product business case review, and Application Programming Interface (API) implementation. He also heads up an IT staff of both in-house and contract personnel providing system support to the entire staff of Global Ordnance (GO).

Mr. Bigelow's fascination with both computers and firearms started at a young age and continues to this day through his work for GO. Mr. Bigelow started shooting at age 6 and went on to shoot competitively, ultimately winning 1st place amateurs in Florida and 3rd place amateurs in the nation in the Chevy Sportsman's Team Challenge on ESPN with his team. He entered the firearms business to change the way firearms were bought, sold, and transferred, including National Firearms Act (NFA) firearms, and Machinegun.com was born while he was also shooting competitively. Mr. Bigelow's family history in the firearms business traces back to the 1880s, when his great-great-great-grandfather founded Bullard Repeating Firearms along with his business partner D.B. Wesson, who went on to Smith & Wesson fame. Their first defense export was Bullard repeating rifles to the Argentine Army.

Mr. Bigelow's fascination with computers continued growing, and he eventually developed one of the first paywalls for an internet site, a method for tying premium dial telephone numbers to web security access, and a method for multi-country round-robin credit card processing. He also developed the world's first map-based search engine with a technology grant directly from IBM and in partnership with Thunderstone/Texis, which was the foundation for the Lycos search engine and Environmental Systems Research Institute (ESRI). The search engine was developed as a pay-per-position search engine and ultimately wound up providing more than two million monetized searches per day to a little startup at that time called Google.

Realizing it took the same amount of time to sell one firearm to a retail customer as 100 firearms to a police department, Mr. Bigelow started outfitting agencies with his G.E.A.R. program (Guarantee Every Agency Results). Fast forward, and the same revelation came regarding defense export and outfitting countries versus agencies. He obtained a Directorate of Defense Trade Controls (DDTC) license as a defense exporter and eventually became the largest seller of Bushmaster firearms in the company's history. This resulted in the only time at that point where a former Soviet country changed its service rifle from the AK47 to a North Atlantic Treaty Organization (NATO) specification rifle. These transactions were approved for significant military equipment by the U.S. Congress. During this time, he met Marc Morales, and cargo flights of ammunition started flowing overseas to U.S. allies from Alliant Techsystems (ATK).

At the same time, Mr. Bigelow got together with two partners and started a new engineering company that developed and patented a gas-piston system retrofit for the AR15/M16 rifle, bringing the MRBF from 700 rounds to more than 13,000 rounds. This is now OEM equipment on a popular rifle brand to this day.